Quality Assurance Officer

Cure Talent are delighted to be partnered with a global manufacturer of medical technology, part of a wider FTSE 100 group, supporting healthcare professionals worldwide with innovative instrumentation.

We are looking for a Quality professional to join the team in a documentation and administration-focused role, supporting the day-to-day operation of the Quality Management System. This is not a traditional QA role requiring deep prior experience in medical devices. Instead, the focus is on process ownership, coordination, and ensuring quality records and activities are accurately managed and audit-ready.

The position would suit either someone already working in QA within a regulated environment, or someone in the medical device sector looking to transition into Quality from an adjacent function.

The role centres on administering and coordinating quality activities across complaints, deviations, CAPAs, and change control within an electronic QMS. You will act as a central point of control, ensuring quality events are logged, progressed, and closed in line with internal processes and regulatory requirements.

Key responsibilities

• Own the administration of customer complaints within the eQMS, ensuring accurate logging, categorisation, triage, and progression through to closure
• Coordinate investigations by gathering data, supporting root cause analysis, and documenting outcomes in line with internal procedures
• Support the management of deviations and nonconformances, ensuring correct classification, tracking, and timely closure
• Maintain and control QMS documentation, ensuring records are accurate, complete, and audit-ready at all times
• Administer CAPAs and quality events within the eQMS, ensuring workflows, approvals, and traceability are maintained
• Support design and engineering change control processes, ensuring documentation is complete and aligned with quality and regulatory expectations
• Assist with audit preparation and support audit activities by providing relevant documentation and evidence

What we are looking for

• Experience working within a regulated environment, either in a QA role or within a medical device organisation
• Strong administrative and organisational capability, with a high level of attention to detail
• Comfortable working with documentation, systems, and structured processes
• Exposure to quality systems, compliance processes, or regulated documentation
• Ability to coordinate activities across multiple stakeholders and maintain accurate records
• Clear communication skills and the ability to manage information in a structured and compliant way